Ombudspersons (2) First aid in illness and injury (2) Missions (2) Patients (2) Misiones (2) Primeros auxilios (2) Missions (2) Médiateur (2) Premiers soins (2) Monitoring (1) Employment (1) Qualitative research (1) Care (1) Assaying (1) Prevention (1) Communication (1) Interviews (1) Anger in the workplace (1) Grounded theory (1) Violence (1) Service industries (1) Professional employees (1) Patients (1) Mediation (1) Licenses (1) Interviewing in journalism (1) Hospitalers (1) Fear (1) Conflict management (1) Competition (1)