Explanations of success and failure in management learning : What can we learn from Nokia's rise and fall
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1 mars 2016
- handle: 10670/1.0n0w2q
- hal: hal-02276713
info:eu-repo/semantics/OpenAccess
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strategic management causal attribution sense making discourse analysis narrative management historySujets proches
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Tomi Laamanen et al., « Explanations of success and failure in management learning : What can we learn from Nokia's rise and fall », HAL-SHS : économie et finance, ID : 10670/1.0n0w2q
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In this paper, we study the changing explanations of success and failure over the course of a firm's history. We build on a discursive approach that highlights the role of narrative attributions in making sense of corporate performance. Specifically, we analyze how the Nokia Corporation was framed first as a success and later as a failure and how these dimensions of performance were explained in various actors' narrative accounts. In both the success and failure accounts, our analysis revealed a striking black-and-white picture that resulted in the institutionalization of Nokia's metanarratives of success and failure. Our findings also reveal a number of discursive attributional tendencies; and thus warn of the cognitive and politically motivated biases that are likely to characterize management literature.