Information technologies and system evaluation: Uses and practices in the online context.

Résumé En

The purpose of this paper is to have a clear understanding of user’s management strategies’ in an online information technologies environment. The contribution focuses on a recent exploratory study carried out with notarial e-tourism platforms for a better unders anding of design evaluation and uses. The conceptual framework links various dimensions with a strategic perspective in the information science and technolog ies domains : online information design evaluation . We develop a conceptual model emerging from the review of existing literature. We identify that homepage construction, users’ satisfaction, Web 2.0 technologies and s ocial media initiatives are k ey factors affecting positively the website design effectiveness. We stress that even though the different dimensions can be considered separately, as they have an interdependent and a positive correlation with platform performance. Research finding are used as a basis for developing prescriptive guidelines to better direct the activities for designing and developing e-commerce online platforms .