Fiche du document
2016
- handle: 10670/1.h4ibm9
- halshs: halshs-01374535
- doi: 10.1080/0163853X.2015.1056694
Ce document est lié à :
info:eu-repo/semantics/altIdentifier/doi/10.1080/0163853X.2015.1056694
Mots-clés
Sequence organization Apologies Conversation analysis Phone calls Organisation séquentielle Appels téléphoniques Analyse conversationnelle ExcusesSujets proches
Organisation Methods of analysis Analysis and chemistry Analytical methods Chemical analysis Analysis methods Analysis and examinationCiter ce document
Renata Galatolo et al., « Parasitic Apologies », HAL-SHS : linguistique, ID : 10.1080/0163853X.2015.1056694
Métriques
Partage / Export
Résumé
The action of apologizing can be accomplished as themain business of the interaction or incidentally while participants are doing something else. We refer to these apologies as "parasitic apologies" because they are produced en passant (Schegloff, 2007), and focus our analysis on this type of apology occurring at the opening of the call. Such apologies are autonomously produced by the caller or by the call receiver, displaying the urgency torepair potential contact troubles, and find shelter inside the opening of the call, at the expense of some phases that routinely occur. The results of our analysis show interesting associations between the apologizer (the caller or the call receiver), the structure of the parasitic apology, and the impact it has on the structure of the opening sequence.