Young, poor and vulnerable: delivery riders in France are demanding better wages and social protection
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12 janvier 2022
- handle: 10670/1.xiyu6d
- hal: hal-03550283
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Cynthia Srnec et al., « Young, poor and vulnerable: delivery riders in France are demanding better wages and social protection », HAL-SHS : sciences de l'information, de la communication et des bibliothèques, ID : 10670/1.xiyu6d
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“In their ideal world, the platforms, you should say nothing, smile politely, ‘Hello, Sir’, ‘Goodbye’, climb the stairs, deliver, never fall, never have an accident, never complain… Before, we used to be paid €5, now it’s €2.60, you can’t say anything. Go ahead and drive! And if you’re delivering warm stuff, forget about red lights but don’t die please!”This quote from a young delivery rider illustrates the subordination of the labour force that lies at the heart of the platform economy: an ecosystem governed by the tyranny of algorithms.How are these workers cared for, when they face multiple hazards with minimal protection? What are their social protection needs?These questions are at the heart of debates around the Social Security Financing Bill for 2022 presented last September in France. [...]