histoire (2) Treatment (2) History (2) Satisfaction (2) Patients (2) Human beings (2) Impact (2) History (2) Patients (2) puits (1) temps (durée) (1) test (1) secteur des services (1) risque (1) indicateur (1) hôpital (1) santé (1) effet (1) point (1) index (1) Implements (1) Care (1) Scores (1) Charts, diagrams, etc (1) Humiliation (1) Caregivers (1) Weights and measures (1) Tools (1) Time (1) Tallies (1)