"O presente estudo é fruto de um projetoampliado de pesquisa-ação que tem por objetivo apresentar e discutir as opiniões, percepções e/ou experiênciasde um grupo de usuários do SUS sobre a cartilha dos direitos dos usuários. Os encontros foram realizados semanalmente e, posteriormente, a coleta segu...

Inovação em ouvidorias do SUS – reflexões e potencialidades

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Fernando Manuel Bessa Fernandes et al. (2016)

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"This article seeks to reflect on the po-tential of innovative practices in the design and work of the government bodies that comprise the National System of Offices of the Ombudsman of the Unified Health System. It is divided into two parts, seeking to answer the following question: How to think of...

Access to treatment for those with alcohol, crack or other drug dependency problems - a case study in the municipality of Rio de Janeiro, Brazil

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José Mendes Ribeiro et al. (2016)

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"Changes in psychiatric policies has meant more emphasis on the protection of the individual's rights, tougher regulations and disincentives regarding involuntary patient admissions, and the creation of a community network to support individuals needing help. The differing socioeconomic status of th...

Editorial

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Jeni Vaitsman et al. (2009)

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