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1995
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Dominique Boullier et al., « Business Messaging on Hold? », Réseaux. Communication - Technologie - Société, ID : 10.3406/reso.1995.3288
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Summary: With the exception of firms that have a basic computing culture, such as IBM and Hewlett-Packard, the development of business message systems is not as irresistible as it might seem. Constraints like formatting and entering data make user-friendly models difficult to establish compared with other media like the telephone and fax. On the other hand, electronic data interchange (EDI) is more suitable if a strictly functional model is required. What niche remains for messaging and in what conditions can it grow? This diagnosis is based on a study of existing applications in two sectors in France: transport and health.