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1988
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Résumé
From Fatalism to Voluntarism. Misadministration is always a topical subject among political leaders and citizens alike : fatalism will only reinforce the causes, e.g. public accounting procedures, overregulation, bureaucratie stonewalling, and distortions due to uncoordinated reform mechanisms. Suggested remedies often boil down to cosmetic reform or instant miracle cures, whereas a voluntaristic attitude would be based on a coherent strategy for change, action in concert with users, better civil servant training and more delegated responsibility that encompasses the diversity of services, technics and user needs as well as the human and political dimensions.