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3 septembre 2021
- doi: 10.4000/books.aaccademia.8450
- eisbn: 9791280136336
https://www.openedition.org/12554 , info:eu-repo/semantics/openAccess
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Computational Linguistics Fine-grained sentiment analysis Distributional Semantics Quantitative Linguistic Investigations Gender Bias Depression from Social Media Online Hate Speech Automatic Sarcasm Detection TrAVaSI AriEmozione AEREST COVID-19 Linguistic Ostracism in Social Networks Multilingual NLU E3C Project DistilBERT Twitter during Pandemic LAN000000 Linguistics CBXSujets proches
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Di Lascio Mirko et al., « Natural Language Generation in Dialogue Systems for Customer Care », Accademia University Press, ID : 10.4000/books.aaccademia.8450
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Résumé
In this paper we discuss the role of natural language generation (NLG) in modern dialogue systems (DSs). In particular, we will study the role that a linguistically sound NLG architecture can have in a DS. Using real examples from a new corpus of dialogue in customer-care domain, we will study how the non-linguistic contextual data can be exploited by using NLG.