Unwritten Rules For Safety And Performance In An Oncology Day Care Unit: Testing The Resilience Markers Framework
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17 avril 2013
- doi: 10.4000/books.pressesmines.999
- isbn: 9782911256479
- eisbn: 9782356710918
https://www.openedition.org/12554 , info:eu-repo/semantics/openAccess
Mots-clés
engineering health care technical systems management technology Management Transportation Health Policy & Services BUS042000 KJSujets proches
Care and treatment Methods of analysis Analysis and chemistry Analytical methods Chemical analysis Analysis methods Analysis and examinationCiter ce document
Dominic Furniss et al., « Unwritten Rules For Safety And Performance In An Oncology Day Care Unit: Testing The Resilience Markers Framework », Presses des Mines, ID : 10.4000/books.pressesmines.999
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Résumé
This paper has two complementary objectives: 1) exploring resilience behaviours in an Oncology Day Care Unit; and 2) testing the Resilience Markers Framework as a tool for facilitating resilience analysis. Data gathering in the Day Care Unit took place over five days, which included observing 31 infusion pump interactions. With specific use of the framework we identify and describe six resilience episodes that impacted on the potential for error in the system. The framework’s focus and elements allowed us to explore the details of these resilience episodes. This analysis demonstrates the framework’s utility in facilitating an empirical resilience analysis. We consider how we should utilise these results to foster resilience in the system, and we point to areas where the framework can be developed for future use.