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14 juin 2021
- doi: 10.58079/n42n
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info:eu-repo/semantics/reference/issn/2607-1800
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GdL, « The Conflicting Conventions of Care: Transformative Service as Justice and Agape », Économie des conventions, ID : 10.58079/n42n
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Rohit Varman, Devi Vijay & Per Skalen (2021) Journal of Service Research, Online first Abstract. In this study, we examine the conflicts and unintended consequences that arise from the diverse social conventions constituting a transformative service. We draw on convention theory and an ethnographic study to interpret a community-based palliative care initiative in Kerala (India) as a transformative service system. We contribute to transformative service research by developing a dialec...