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1 décembre 2021
- handle: 10670/1.51p5vi
- hal: hal-03628404
- doi: 10.4018/JGIM.295976
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info:eu-repo/semantics/altIdentifier/doi/10.4018/JGIM.295976
info:eu-repo/semantics/OpenAccess
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Bhaskar Choudhuri et al., « Determinants of Smart Digital Infrastructure Diffusion for Urban Public Services », HAL-SHS : économie et finance, ID : 10.4018/JGIM.295976
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Résumé
Government of India’s ‘Digital India’ initiative intends to build robust digital ecosystem that fosters innovation & entrepreneurship enabling better citizen service & citizen empowerment. Digitization in India involves geo-demographic & socio-economic dependency, choice of smart technologies undergoing rapid innovation, strategic roll-out planning & flawless implementation as prerequisite of technology diffusion & benefit realization. This study identifies technical & non-technical determinants of smart digital framework roll out that can accelerate digital diffusion in urban public services in India. This study follows inductive exploratory method, combining grounded theory & text mining for primary data analysis. Study reveals digitization is an ecosystem of private & public enterprises and citizen participation, identifies integrated use analytics & IoT can enable connected smart city, whereas technology cost, digital literacy & sustainable innovation as non-technological determinant towards resilient urban digital infrastructure in India.