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3 mars 2020
- handle: 10670/1.9s1kwk
- hal: hal-02545125
- doi: 10.3727/108354220X15758301241701
Ce document est lié à :
info:eu-repo/semantics/altIdentifier/doi/10.3727/108354220X15758301241701
Mots-clés
HUMAN RESOURCES MANAGEMENT (HRM) ORGANIZATIONAL AMBIDEXTERITY PERFORMANCE SUSTAINABILITY TOURISM M - Business Administration and Business Economics • Marketing • Accounting • Personnel Economics M - Business Administration and Business Economics • Marketing • Accounting • Personnel Economics/M.M1 - Business Administration/M.M1.M10 - General M - Business Administration and Business Economics • Marketing • Accounting • Personnel Economics/M.M1 - Business Administration/M.M1.M19 - OtherSujets proches
Tourist traffic Tourism--Economic aspects Tourist trade Tourist industry Holiday industry Tourism industry Operators, Tour (Industry) Tourism operators (Industry) Tour operators (Industry) Visitor industry Travel industryCiter ce document
Tan Vo-Thanh et al., « Organizational Ambidexterity in Tourism Research: A Systematic Review », HAL-SHS : droit et gestion, ID : 10.3727/108354220X15758301241701
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Résumé
The ambidexterity concept is largely used in the strategic management field. However, little is known about its use in travel, tourism, hospitality, leisure, and event research. This study offers not only the first comprehensive analysis of the use of this concept but also a rationale for why it should be more widely used in travel, tourism, hospitality, leisure, and event research. The results show that (1) ambidexterity is scarcely used by researchers, (2) most papers are based on empirical data, and (3) all empirical studies were done either in Europe or in Asia. Moreover, scholars have focused on three main outcomes: sustainability, human resources performance, and market performance. This review allowed us to advance suggestions for practice and future research.