Organisations & fonctions du comportement verbal de type "backchannels" dans l'interaction clinique avec la personne souffrant de schizophrénie

Résumé En

In this corpus study, we address the issue of supportive dialogic behavior in clinical interviews with patients suffering from schizophrenia. We start from the analysis of language interactions, presupposing that the specific framework of the verbal interaction of clinical type is the privileged place of expression of "supportive dialogic behavior". On the basis of an empirical exploration, we propose the elaboration of a dynamic interlocutory model of what could be interpreted as a form of attentive, supportive listening, based in particular on particular lexical indicators that are the backchannels. We describe the different types of discourse organization in which interlocutors adopt a supportive behavior. We extract the properties of discourse configurations in which the supportive behavior of one of the interlocutors (e.g. the psychologist) has the effect of leading the speaker (e.g. the patient) to modify his argumentative strategy. The empirical analyses cover the entire recording time of 10 interviews with people suffering from schizophrenia (collected in psychiatric hospitals) and 10 interviews with control subjects.