E-mail overload: Exploring employees' experiences using e-mail during worktime and leisure time and consequences for their subjective well-being
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2025
- ISIDORE Id: 10670/1.a3897b...
- hal: hal-04882827
- doi: 10.1016/j.im.2024.104089
Ce document est lié à :
info:eu-repo/semantics/altIdentifier/doi/10.1016/j.im.2024.104089
http://creativecommons.org/licenses/by-nc/
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Personnel Workers Laborers Life--Philosophy Work stress Occupational stress On-the-job stress Workplace stress Stress in the workplace Organizational stress Welfare (Personal well-being) Wellbeing Stress, Job Relations with employees ServantsCiter ce document
Ludivine Martin et al., « E-mail overload: Exploring employees' experiences using e-mail during worktime and leisure time and consequences for their subjective well-being », HAL SHS (Sciences de l’Homme et de la Société), ID : 10.1016/j.im.2024.104089
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Résumé
Increased connectivity between employees and their organizations complicates managing information flows and constant availability via e-mail. We classify employees' e-mail experiences using e-mail into groups of e-mail overload based on a boundary perspective and assess its impact and coping mechanisms, from a coping perspective, on subjective well-being. Survey results (N = 1,372) show that (1) e-mail overload during worktime increases job stress and reduces job and life satisfaction; (2) e-mail overload during work and leisure increases job stress and reduces life satisfaction; and (3) having no e-mail overload decreases job stress and improves job and life satisfaction. We formulate implications for research and practice.
