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2018
- handle: 10670/1.bjnncf
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Service of process Service of papers Abuse of process Process Neighbourhoods Neighborhood Molding (Clay, plaster, etc.) Clay modeling Modelling Conurbations MAs (Metropolitan areas) Metropolitan statistical areas Urban areas Case Article Shoppers Customers (Consumers) Global cities Towns Urban systems Municipalities Urban areas Brotherhood CommoditizationCiter ce document
Btissam Moncef et al., « Collaborative delivery of connected consumers, a new challenge for urban logistics », Décisions Marketing, ID : 10670/1.bjnncf
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This article focuses on collaborative logistics in the context of parcel delivery to individuals in urban areas. It investigates crowd logistics as a solution that facilitates receiving and redelivering parcels in case of home delivery failure. Through a modeling and simulation applied to the city of Paris, our results provide the basis for setting up a network of neighborhood individuals, called “voisinsrelais.com,” who are able to receive parcels for a fee. This study increases the awareness of distributors and logistics service providers about this new mode of delivery. It avoids customer dissatisfaction, additional costs, and the environmental impacts associated with redelivery.