Value creation and appropriation of software vendors: A digital innovation model for cloud computing

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info:eu-repo/semantics/altIdentifier/doi/10.1016/j.im.2021.103463

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Dirk Schneckenberg et al., « Value creation and appropriation of software vendors: A digital innovation model for cloud computing », HAL SHS (Sciences de l’Homme et de la Société), ID : 10.1016/j.im.2021.103463


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Do software vendors propose, create, and capture value in the era of digital transformation? Drawn on the literature of business models, digital innovation, and firms' capabilities, we examine this cutting-edge research question. We conducted a multiple case research of 10 software vendors operating in Germany and Austria. The thematic analysis yields a conceptual model that explains whether and how software vendors leverage cloud computing-enabled innovation for the digital boost, which is this study's primary contribution to information systems research. Software vendors use a complementary portfolio of information technology and organizational capabilities to innovate in their value proposition, creation, and capture.

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