2011
Cairn
François Scheid et al., « Le rôle des lead users dans le processus d'innovation logicielle », Revue française de gestion, ID : 10670/1.cubjuz
The roles of lead users in the multi-actor innovation process: the software case We study the case of an innovation designed by two software companies, which combined their software to build a new kind of software platform. Those companies have had to implement this new platform for two customers. We have undertaken a longitudinal study of those two implementation projects to analyse the role of the first customers. This leads us to define four kinds of roles to enrich the lead user notion.