1 juin 2016
info:eu-repo/semantics/OpenAccess
Anna Gerke et al., « BOUQUETS ARE AS USEFUL AS BRICKBATS: THE INFLUENCE OF INTERORGANIZATIONAL CITIZENSHIP BEHAVIORS ON THE INNOVATION PROCESS », HAL-SHS : droit et gestion, ID : 10670/1.dkbe9k
This study investigates how interorganizational citizenship behavior influences the innovationprocess. By investigating interorganizational networks and relationships, we offer newperspectives on how these linkages can serve as sources of innovation that lever competitiveadvantage. We identified seven dimensions of citizenship, and analyzed them with regards todifferent phases of the innovation process (i.e., idea, invention, exploitation). We integrated thenotions of cooperative and collaborative behavior as conditions for citizenship. Our qualitativeinvestigation of the sailing industry cluster in New Zealand demonstrates the utility ofcitizenship to understand, access, and use external resources to innovate. We find that twodimensions of citizenship – advancement and altruism – are most prevalent during the entireinnovation process. Citizenship tends to be embedded in collaborative linkages during the ideaand invention phase, but cooperative linkages are sufficient to develop citizenship during theinvention and exploitation phase. Further research is necessary to generalize the role ofcitizenship for the innovation process.