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21 octobre 2024
- ISIDORE Id: 10670/1.eec2b9...
- halshs: halshs-04892675
- doi: 10.1609/aies.v7i1.31711
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info:eu-repo/semantics/altIdentifier/doi/10.1609/aies.v7i1.31711
info:eu-repo/semantics/OpenAccess
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Voluntary organizations Networks (Associations, institutions, etc.) Organizations Voluntary associations Institutions, associations, etc AlgorismCiter ce document
Jérémie Poiroux, « Disengagement through Algorithms: How Traditional Organizations Aim for Experts' Satisfaction », HAL SHS (Sciences de l’Homme et de la Société), ID : 10.1609/aies.v7i1.31711
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Résumé
This study examines the use of algorithmic tools in traditional organizational decision-making processes. Through forty semi-structured interviews with managers, engineers, and (expert) users across six European projects, we suggest that initiators deploy algorithms not to automate actions or replace users, but to disengage themselves from prescriptive decision-making. Consequently, the responsibility to choose, select, and decide falls upon the users; they become engaged. Therefore, algorithm evaluation is oriented towards utility, interpretability, and, more broadly, user satisfaction. Further research is encouraged to analyze the advent of a 'satisfaction regime', from platforms to traditional organizations.
