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2017
- handle: 10670/1.gtwmpe
- 1413-8123
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Ciência & Saúde Coletiva
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Tatiana Chama Borges Luz et al., « Pharmaceutical Services in Primary Health Care: are pharmacists and users on the same page? », Ciência & Saúde Coletiva, ID : 10670/1.gtwmpe
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Résumé
"This study investigated structural and organizational characteristics of the Pharma - ceutical Services based on Primary Health Care (PHCPS) from the viewpoints of users and phar - macists. A mixed method design was applied, combining one-to-one semi-structured interviews with four pharmacists in charge of five public dis - pensing facilities and 69 users, with a secondary database analysis. Data were collected from Feb - ruary to August 2014 in Divinópolis, a munici - pality in Minas Gerais State. PHCPS were sim - ilar in terms of general activities performed and staff profile and background. While users were concerned about medicines’ availability and im - provements related to the PHCPS’ conveniences and personnel, pharmacists pointed out problems regarding infrastructure to storage. Despite most users had low information on how to use their medicines, no pharmacists declared to participate in medicines dispensing activities. There was a low match between users and pharmacists view - points and advantages for concentrate medicines dispensing in a smaller number of facilities were not clear."