2011
Pierre-Alain Roche et al., « Improving performance of water and sanitation public services », HAL-SHS : droit et gestion, ID : 10670/1.hdinc5
Improving the performance of water and sanitation services is an objective shared by all, professionals and citizens. It will only be possible with well-designed policies and tools. An international working group bringing together all stakeholders involved in performance improvement recently gathered best practices.