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4 septembre 2017
- handle: 10670/1.hf6i9j
- hal: hal-01703323
- doi: 10.1007/978-3-319-64322-9_2
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info:eu-repo/semantics/altIdentifier/doi/10.1007/978-3-319-64322-9_2
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Magnus Adenskog et al., « Balancing Potential and Risk: The Living Lab Approach in Mobile Participation Research », HAL-SHS : sciences de l'information, de la communication et des bibliothèques, ID : 10.1007/978-3-319-64322-9_2
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Résumé
Living labs as a research approach have been said to hold many promises regarding the evaluation of state-of-the art technologies in real-world contexts, for instance by allowing close cooperation with various stakeholders. At the same time, a living lab approach is connected with substantial complexity and increased risk. This paper elaborates on a conducted living lab with the objective to explore challenges and opportunities of mobile participation. For this purpose, a novel mobile application enabling interaction between citizens and city authorities was tested over a period of five months in Turku, Finland. In this paper, we describe identified risks associated with a living lab approach to mobile participation research. We conclude with an overall evaluation regarding the appropriateness of the living lab approach within the e-participation research field and provide recommendations on how to balance potential and risk in future projects.