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2009
- handle: 10670/1.lync3h
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FINANCIARISATION EXCLUSION BANCAIRE AUTONOMIE PRESTATIONS DE SERVICES BANCAIRES INCERTITUDE FINANCIALIZATION FINANCIAL EXCLUSION AUTONOMY BANKING SERVICES UNCERTAINTYSujets proches
Industria de servicios Sector terciario Servicios (Industria) Services aux entreprises Prestataires de services Services (activités tertiaires) Activités tertiaires Services (industrie) Industries de services Services marchands Secteur tertiaire Tertiaire (économie politique) Industrie des servicesCiter ce document
Georges Gloukoviezoff, « L'exclusion bancaire : de quoi parle-t-on ? Une perspective française », Vie & sciences de l'entreprise, ID : 10670/1.lync3h
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Résumé
This paper analyses financial exclusion which is understood as the process by which a person cannot live a normal life because of difficulties accessing or using financial products. Exclusion is understood as the result of a tension between the social necessity for all to use financial services, and the profitability constraint which financial institutions have to deal with. The influence of the quality of financial services on the situation of households is assessed in relation with the institutional context in which it takes place.