Technical Foundations to Cut Down Administrative Red Tape: The Case of the Canton of Vaud

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Auteurs
Date

12 juin 2011

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Type de document
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Identifiants
Source

HAL-SHS : sciences politiques

Collection

Archives ouvertes

Organisation

Centre pour la communication scientifique directe

Licence

info:eu-repo/semantics/OpenAccess

Mots-clés En

eGovernment foundations e-Services users standardization case study

Sujets proches En

Military strategy Case Methods of analysis Analysis and chemistry Analytical methods Chemical analysis Analysis methods Analysis and examination

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Olivier Glassey et al., « Technical Foundations to Cut Down Administrative Red Tape: The Case of the Canton of Vaud », HAL-SHS : sciences politiques, ID : 10670/1.mak5ga

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Résumé En

In this paper, we describe an analysis framework we developed in order to analyze the implementation of a simplification strategy in a Swiss Canton. This strategy is based on a participatory analysis of services and on the development of eGovernment foundations through the use of open standards and open source software. This framework takes into account both the supply side of administrative services and the user uptake. We will furthermore present preliminary results of our survey.

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