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2006
- handle: 10670/1.qcsc7u
- 0214-9915
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Paul Harvey et al., « Consequences of employee attributions in the workplace: The role of emotional intelligence », Psicothema, ID : 10670/1.qcsc7u
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"We present a theoretical model of attributions and emotions, and the behavioral and psychological consequencesof these in the workplace.Expanding on Weiners (1985) framework, we argue that emotionalintelligence plays a moderating role in the attribution-emotion-behavior process. Specifically,the emotional intelligence dimensions of perception, facilitation, and understanding emotion are positedto moderate the relationship between outcome-dependent affect and attribution formation. Further,the emotion management dimension of emotional intelligence is argued to moderate the relationshipbetween attributions and subsequent emotional responses. These emotional responses are then arguedto influence behavioral, motivational, and psychological consequences in the workplace."