Shopping mall retailing: A bibliometric analysis and systematic assessment of Chebat's contributions
Fiche du document
2022
- handle: 10670/1.qdhgy8
- hal: hal-03373705
- doi: 10.1016/j.jretconser.2021.102702
Ce document est lié à :
info:eu-repo/semantics/altIdentifier/doi/10.1016/j.jretconser.2021.102702
http://creativecommons.org/licenses/by-nc/ , info:eu-repo/semantics/OpenAccess
Sujets proches
Buyers' guides Shoppers' guidesCiter ce document
N. Krey et al., « Shopping mall retailing: A bibliometric analysis and systematic assessment of Chebat's contributions », HAL-SHS : droit et gestion, ID : 10.1016/j.jretconser.2021.102702
Métriques
Partage / Export
Résumé
Shopping malls are unique retail environments offering individual consumption experiences within a holistic retail ecosystem. Drawing on a bibliometric analysis and a systematic review of 31 articles, this research synthetizes Jean-Charles Chebat's contributions to the shopping mall literature. Findings highlight four core clusters of the shopping mall literature, namely spatial wayfinding, atmospherics, consumer differences across shopping mall experiences, and shopping mall consequences. The newly developed Shopping Mall Experience Framework extends Chebat's research proposing additional elements of interest for current mall retailing research. Managerial implications offer practical guidance on successfully designing and maneuvering shopping malls of the future.