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11 novembre 2010
- handle: 10670/1.vtg95l
- halshs: halshs-00530300
info:eu-repo/semantics/OpenAccess
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Natural science Sciences Science of science Political thought Government Political theory Civil government Commonwealth, The Science, Political Administration PoliticsCiter ce document
Philippe Warin et al., « Access to social rights : criteria for evaluating public sector reforms », Archive ouverte de Sciences Po (SPIRE), ID : 10670/1.vtg95l
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This presentation looks at the phenomena of take-up and non-take-up of the public offer as criteria for evaluating public sector reforms aimed at facilitating citizens' access to the rights and services to which they are entitled. We first define non-take-up (NTU), then examine its causes, and finally consider how public authorities can attempt to counter this phenomenon that challenges both the functioning of government administration and the relevance of the public offer for citizens.