Effects of MDM Adoption on Employee in the Context of Consumerization of IT

Résumé En

Enterprises are adopting mobile technologies to increase their operational efficiency. They provide employees with greater access to real-time information that improves responsiveness and competitiveness. The adoption of mobile technologies has given rise to the Consumerization of information technology (CoIT) phenomenon. Consequently, with ubiquity of mobile devices, individuals are concerned about privacy and organization are worried over data security issues. Mobile Device Management (MDM) adoption in organizations is hence, perceived a necessity. However, the effects of mobile technologies, Consumerization, and MDM adoption on employees remains a pertinent question. A review of the literature revealed an apparent gap in the research on the role of MDM adoption in employee engagement and task performance. This paper identifies the possible relationships and interactions between these critical constructs. The results of Partial Least Squares - Structural Equation Modeling (PLS – SEM) indicate some key implications for research. Previously unexplored, CoIT construct has been conceptualized as a ‘habit’, shows positive influences on MDM adoption, corroborating extant literature. Also, hitherto unreported, MDM adoption positively affects employee engagement and task performance, a potential incentive for organizations to implement MDM solutions. Mediation results show effects of MDM adoption between CoIT and employee engagement apart from corroborating earlier reported relationships between employee engagement and task performance. The managerial implications show the positive role of MDM adoption on employee engagement and task performance in the context of CoIT.