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1 mars 2016
- handle: 10670/1.x4a87n
- hal: hal-02313286
Mots-clés
small and medium-sized enterprises SMEs economic growth economic crisis human resource management HRM knowledge management systems business process reengineering BPR enterprise resource planning ERP new product development NPD joint application development JAD personnel alignment information technology innovation ThailandSujets proches
Management of knowledge assets Medium-sized business Small businesses Microbusinesses Micro-businesses Small and medium-sized business SMEs (Small business) Microenterprises Small and medium-sized enterprises Businesses, Small NPD (Marketing) Product development Products, New New product developmentCiter ce document
Soontarin Nupap et al., « Knowledge management system for Thai small and medium-sized enterprises », HAL-SHS : économie et finance, ID : 10670/1.x4a87n
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Résumé
Small and medium-sized enterprises (SMEs) have a significant effect on national economic growth. Since the 2007 economic crisis, approximately 90% of SMEs have addressed many problems all over the world; therefore, Knowledge Management System (KMS) was utilized to help reduce the burden of SMEs. Here, we have implemented the KMS on three SMEs in Thailand, which has integrated Business Process Reengineering (BPR), Enterprise Resource Planning (ERP), New Product Development (NPD), and Joint Application Development (JAD) concepts. The significant success in personnel alignment, processes, IT, and product development was achieved.