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2 novembre 2011
- handle: 10670/1.yt6w6c
- hal: hal-01572395
- doi: 10.1007/978-3-642-24849-8_2
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info:eu-repo/semantics/altIdentifier/doi/10.1007/978-3-642-24849-8_2
http://creativecommons.org/licenses/by/ , info:eu-repo/semantics/OpenAccess
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Business process modeling model similarity group consensus mental model view visualizationSujets proches
Service of process Service of papers Abuse of process ProcessCiter ce document
Peter Rittgen, « Business Process Model Similarity as a Proxy for Group Consensus », HAL-SHS : sciences de l'information, de la communication et des bibliothèques, ID : 10.1007/978-3-642-24849-8_2
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Résumé
Consensus is an important measure for the success of any business process modeling effort. Although intensively studied in the general literature on group processes, consensus has hardly been considered in business process modeling and never seriously measured. We define consensus as the level of agreement of group members’ views on the process and introduce business process similarity as a proxy. We validate the measure by comparing it to an existing self-reported measure of consensus.