Evolution of the impact of e-business technology on operational competence and firm profitability: A panel data investigation
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- handle: 10670/1.znbtlg
- hal: hal-01998202
- doi: 10.1016/j.im.2017.08.002
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info:eu-repo/semantics/altIdentifier/doi/10.1016/j.im.2017.08.002
Mots-clés
E-business technology capability Operational capabilities Firm profitability Business value of IT Partial least squares path modeling Panel dataSujets proches
eBusiness E-business Cybercommerce Internet retailing E-tailing eCommerce Electronic business E-commerce Online commerce Internet commerce Web retailing Applied science Arts, Useful Useful arts Science, Applied CompetenceCiter ce document
Jose Benitez et al., « Evolution of the impact of e-business technology on operational competence and firm profitability: A panel data investigation », HAL-SHS : droit et gestion, ID : 10.1016/j.im.2017.08.002
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Résumé
This study examines the evolution of the impact of e-business technology on operational competence and profitability using a panel dataset of 154 Spanish firms. We find that e-business technology has a positive effect on operational competence that decreases over time and the firm’s proficiency in exploiting a portfolio of operational capabilities has a positive impact on profitability that becomes more substantial over time. The findings provide some insights on how the initial and subsequent IT investments affect operational competence and profitability over time. This study methodologically illustrates how to perform a partial least squares estimation using panel data.