Customer relations--Management En

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Identifiant

Synonyme

Customer relationship management CRM (Customer relationship management)

Discipline

Gestion et management (26) Sciences de l'information et de la communication (9) Economies et finances (2) Méthodes et statistiques (1) Droit (1) Démographie (1)

Type de document

Articles (26) Colloques et conférences (10) Textes imprimés (4) Livres et chapitres d'ouvrages (2)

Auteur

Date

41 documents
Games and Museums : A Novel Approach to Attracting and Retaining Audiences
Marta Pizzetti et al. (20 oct. 2022)
Le titre du document n'a pas été fourni à ISIDORE, pour consulter le document, cliquez ici
(5 sept. 2022)
Young Adults' Views on Digital Storytelling Campaigns
Belem Barbosa et al. (1 mars 2022)
Factors Driving Duration to Cross-selling in Non-life Insurance: New Empirical Evidence from Switzerland
Y. Staudt et al. (2022)
Classifying variety of customer's online engagement for churn prediction with mixed-penalty logistic regression
Petra Posedel Šimović et al. (17 mai 2021)
Learning Organization using Conversational Social Network for Social Customer Relationship Management Effort
Andry Alamsyah et al. (10 mars 2021)
An Effort to Measure Customer Relationship Performance in Indonesia's Fintech Industry
Alisya Putri Rabbani et al. (16 févr. 2021)
Influence of digital marketing communication and performance effectiveness between b2b companies and clients in Thailand
P. YONGVONGPHAIBOON et al. (2021)
Coping with earthquakes and COVID-19: A perspective of customer relationship management
Karen L. Orengo-Serra et al. (2021)
A Data Driven Approach for Customer Relationship Management for Airlines with Internet of Things & Artificial Intelligence
Rajesh G. Pillai et al. (18 déc. 2020)
Employees’ Acceptance of AI Integrated CRM System: Development of a Conceptual Model
Sheshadri Chatterjee et al. (18 déc. 2020)
Exploring Social Customer Relationship Management Adoption in Micro, Small and Medium-Sized Enterprises
Marjeta Marolt et al. (1 mai 2020)
Customer Satisfaction and Retention and its impact on Turism in Hotel Industry
Andala Rama Putra Barusman et al. (2020)
Assessing E-Business at Small and Medium-Sized Travel Agencies
Any Noor et al. (2020)
Precursors and outcome of satisfaction in business-to-business relationship building: An information communication technology industry perspective in South Africa
Mpho Hlefana et al. (1 janv. 2020)
Review of the Plan for Integrating Big Data Analytics Program for the Electronic Marketing System and Customer Relationship Management: A Case Study XYZ Institution
Idha Sudianto (6 août 2019)
Toward a Conceptual Model for Examining the Role of Social Media on Social Customer Relationship Management (SCRM) System
Abdullah M. Baabdullah et al. (25 juin 2018)
What policyholder and contract features determine the evolution of non-life insurance customer relationships? : A case study analysis
Y. Staudt et al. (2018)
Forecasting the next likely purchase events of insurance customers: A case study on the value of data-rich multichannel environments
S. Mau et al. (2018)
Adopting Technology for Customer Relationship Management in Higher Educational Institutions
Jehad J Badwan et al. (1 avr. 2017)
Supply chain management problems in the food processing industry: Implications for business performance
Catherine A. Nguegan Nguegan et al. (1 janv. 2017)
An Approach to Discovery of Customer Profiles
Ilona Pawełoszek et al. (13 déc. 2016)
Social Media and Social CRM
Antonín Pavlíček et al. (13 déc. 2016)
When Sales Meet Process Mining: A Scientific Approach to Sales Process and Performance Management
G. Bernard et al.
Stakeholder Involvement in Intellectual Capital System Implementation for SMEs in Thailand Long-term Competitiveness Development
Soontarin Nupap et al. (1 sept. 2016)

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