Does technology transform dialog ? Transposing face-to-face interviews into e-mail interviews in qualitative investigation
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27 juin 2005
- ISIDORE Id: 10670/1.0e19fe...
- hal: hal-03659240
info:eu-repo/semantics/OpenAccess
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Applied science Arts, Useful Useful arts Science, Applied Scientific research Science research Science--ResearchCiter ce document
Nicolas Viéville et al., « Does technology transform dialog ? Transposing face-to-face interviews into e-mail interviews in qualitative investigation », HAL SHS (Sciences de l’Homme et de la Société), ID : 10670/1.0e19fe...
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Résumé
This paper deals with the link between human interaction and Computer Mediated Technology by asking the question: does technology transform dialog? The research described here uses internet technology to transform interview modes of a tried and tested method of conducting research surveys on users’ needs and wants. This was done by developing a special research method, called Tuning Into Needs and WAnts and their Hierarchization (TINWAH). This involves electronic mail-based dialogues as the basis of conducting a series of interviews. In this way the electronic mail becomes a unique vector of communication for interviewing. The first series of results from this study highlights the validity of this unique research method as it profoundly modifies its operational modes. The impact of these results has a number of practical implications for this type of Human-Computer-Human Interaction, especially in the educational field.
